ServiceNow

DXC Corporate Incident Response Application

DXC Technology’s Corporate Incident Response (CIR) application, built on ServiceNow’s Now Platform, provides organizations with an end-to-end workflow management solution that enables them to quickly and proactively identify, address and manage all non-IT corporate incidents, both critical and noncritical events.

DXC Advisory Services for ServiceNow

Develop your service management strategy, roadmap and key performance indicators and operationalize the effort with guidance from DXC Technology. DXC has the expertise and solutions to ensure continued value from the ServiceNow platform by addressing the challenges in governing, managing and maintaining the platform.

DXC IT Service Management for ServiceNow

DXC Technology provides you with ITSM process guidance, technology expertise and organization change support to maximize the business impact of the ServiceNow platform. LIFT Enterprise — validated by ServiceNow for maintaining out-of-the box compatibility and upgradability, provides a set of prebuilt features and prepackaged configurations to accelerate your ServiceNow time to value by up to 2x faster.

DXC IT Asset and Operations Management for ServiceNow

DXC IT Asset and Operations Management for ServiceNow implementations streamlines service-centric operations and optimizes IT asset investment. With ITAM Expedition, DXC Technology brings delivers robust ITAM processes and pre-configurations to accelerate your ServiceNow implementation saving up to 30%.

DXC Managed Services for ServiceNow

Keep your IT environments maintained in top form while easing challenges with platform expertise and staffing. DXC Technology provides a flexible and simple service-based model, allowing customers to match their needs with multiple managed services options.

Customer Service Management for ServiceNow

Drive case volume down and customer loyalty up — by assessing product service health in real time and working across departments to quickly remediate service issues.

DXC Security Platform

Close the loop between security and IT to resolve real threats fast and help manage enterprise security risk by using a Service SecOps solution built on ServiceNow and delivered through DXC Technology’s Global Security Operations Centers. Benefit from a structured response engine with integrated threat intelligence to prioritize and resolve vulnerabilities and security incidents based on business impact.

DXC Managed Services for Microsoft Azure

DXC Azure Managed Services provides architecture, design, delivery and continuous operational support of your Microsoft Azure cloud, including compute, storage, virtual network (IaaS), Azure PaaS services, security and financial management. We monitor and manage system software, infrastructure configurations and service consumption, using proven processes and platforms, including ServiceNow, so that you can entrust your most critical applications to the cloud.

Service Integration and Management

Service integration and management (SIAM) is a DXC Managed Service for monitoring and coordinating governance, supplier performance, and service level operations for multi-supplier IT services and business processes in a hybrid IT environment. The DXC SIAM Accelerator for ServiceNow provides a unified multi-supplier dashboard for tickets, service requests, and service performance reports.