ServiceNow

Operational Resilience with ServiceNow

DXC offers its clients a holistic framework for operational resilience, that identifies 12 management disciplines that effectively manage risk. These 12 blocks strengthen an organization’s operational resilience posture and incorporate key DXC solutions that leverage the Now Platform®.

DXC Corporate Incident Response

Quickly and proactively identify, address and manage all non-IT work-related events that could negatively impact the business — injuries, data leaks, natural disasters, stolen assets or facility break-ins. This application, built on ServiceNow’s Now Platform, is an important part of our end-to-end workflow management solution.

DXC Managed Services for ServiceNow

Keep your IT environments in top form without worrying about your platform or staffing by turning maintenance of your ServiceNow implementations over to us. Our flexible and simple managed services options let you choose the level of service you need.

DXC ITSM for ServiceNow

Get the highest business impact from your ServiceNow platform. We provide ITSM process guidance, technology expertise and organizational change support. Compatible and upgradable right out of the box, LIFT Enterprise’s set of prebuilt features and prepackaged configurations cuts your time to value in half.

DXC ITAM and ITOM for ServiceNow

Streamline your service-centric operations and optimize your IT assets with DXC IT Asset and Operations Management for ServiceNow. ITAM Expedition’s robust processes and preconfigurations mean you start saving money from your ServiceNow implementation up to 30 percent faster.

DXC CSM for ServiceNow

Drive case volume down and customer loyalty up by assessing product service health in real time and working across departments to quickly fix service issues.

DXC Security Platform

Close the loop between security and IT to resolve real threats fast and help manage enterprise security risks. DXC’s Global Security Operations Centers deliver a Service SecOps solution built on ServiceNow that integrates threat intelligence. This structured response engine prioritizes and resolves vulnerabilities and security incidents based on their impact to your business.

DXC Managed Services for Microsoft Azure

We architect, design, deliver and provide continuous operational support of your Microsoft Azure cloud, including compute, storage, virtual network (IaaS), Azure PaaS, security and financial management. We use proven processes and platforms, including ServiceNow, to monitor and manage your system software, infrastructure configurations and service consumption.

Service Integration and Management

Rely on us to efficiently handle your suppliers’ IT services and business processes in a hybrid IT environment. This DXC Managed Service monitors and coordinates governance, supplier performance and service level operations. DXC SIAM Accelerator for ServiceNow unifies all tickets, service requests and service performance reports in a single dashboard.