Save time and hassles with fast, reliable services.
Your employees and contractors can contact us when they want, and in any way they prefer — by phone, fax, email or Internet. Not only can our centralized, efficient claims intake center help you shave time from the claims process, you'll also benefit from having an anytime, anywhere solution that provides more efficient and comprehensive collection and interpretation of data than ever before.
Our well-connected infrastructure enables us to service customers in real time with information requests and scripts customized to meet your business needs.
Our center features:
- Application of leading risk management technology
- Well-connected call center environment
- 24x7 availability
- Real-time call monitoring
- Stringent quality assurance
- Detailed call tracking and reporting
- Fax processing/dispatch
- Digital interactive voice response
- Extensive security and backup procedures