DXC helps Communication Services Providers adapt to new business models using innovative change management techniques.

• Process Engineering and Change Management – Process Harmonization in Capacity management, Service Delivery, Service Assurance (eTOM/ITIL); Organization Change Management.
• Shared Services – Centralized Model for support services; NOC/ SOC Consolidation (NOC of the future).
• Financial and Productivity Benchmarking -  Baseline/Improve KPIs and Cost Modeling/ Optimization.
• Network Optimization – Legacy network shutdown/ traffic consolidation, Inventory Management, CapEx OpEx reduction.
• Revenue Assurance – Reconcile customer records ‘Service sold to Billing’ to find unbilled revenue and improve margin.