Business Model Agility
DXC helps Communication Services Providers adapt to new business models using innovative change management techniques.
- Process Engineering and Change Management – Process Harmonization in Capacity management, Service Delivery, Service Assurance (eTOM/ITIL); Organization Change Management.
- Shared Services – Centralized Model for support services; NOC/ SOC Consolidation (NOC of the future).
- Financial and Productivity Benchmarking - Baseline/Improve KPIs and Cost Modeling/ Optimization.
- Network Optimization – Legacy network shutdown/ traffic consolidation, Inventory Management, CapEx OpEx reduction.
- Revenue Assurance – Reconcile customer records ‘Service sold to Billing’ to find unbilled revenue and improve margin.