DXC’s response to the coronavirus and COVID-19

The coronavirus is upending enterprises all over the world: requiring new safeguards for people, dispersing workforces to remote locations and creating a pressing need for IT reinforcements and upgrades. Organisations large and small are having to move fast to confront this new reality.

At DXC, our response is focused in three key areas: People, Customers and Operational Execution.

People: Our top priority is the safety and well-being of DXC people and their families. Along with its global health advisors, DXC is monitoring the coronavirus outbreak closely and acting to keep people safe while we maintain continuity of operations for the company and our customers.

Customers: DXC’s practice, especially during difficult times, is to stand shoulder to shoulder with our customers. We strive to deliver against existing projects and the new challenges that inevitably emerge. For example, with so many workforces going fully remote, customers need everything from a newly resilient infrastructure to laptops that can be provisioned remotely.

Operational Execution: The challenges customers face today require intelligent IT strategies backed by excellence in execution. One recent example: When a global pharmaceutical customer discovered that its service desk provider was unable to provide remote support to employees after a work-from-home order was issued, DXC deployed a cloud-based solution to stand up a fully functional contact center in just 48 hours.

The current crisis is stress-testing every organisation. DXC is being called on not only to deliver on existing programs, but also to bring innovative ideas, speed and scale to new customer challenges. This is the environment for which DXC has built its business, and the circumstances that bring out the best in DXC people.

If you have an IT need where DXC may be able to help, please contact us.