Why organisations are innovating?

Today all organisations are undergoing an unprecedented level of change. The change is complex and disruptive. Businesses are responding to this change through innovation to address the disruptions. Each industry is facing its own levels of innovation challenge. For all industries and organisations the ability to innovate and adapt to new and emerging end customer or Citizen requirements is real.

Organisations are innovating in several ways including:

Business model innovation
Customer experience and engagement
Platform Innovation
New ways of working and creating new business and partner ecosystems
Product and Technology innovation
Smart ways of meeting regulatory and compliance requirements
Sustainable business models, products and services
And much more

Technologies enable end user journeys

Innovation journeys must focus on end user needs and business outcomes, technology is a key enabler to achieving this.

Increasingly, organisations focus their innovation journey on the end user needs, to ensure the right end user outcomes are delivered, to create positive experiences and create engagement that is as frictionless as possible. Businesses are also having to respond to new competitive plays and increasingly new entrants into their markets.

Technology plays a prominent role in driving and enabling business innovation. In particular Analytics, Workplace, Application and IT Modernisation, together can enable innovative products and services, ways of working, and business models.

The value is in the data

Today all organisations realise the business value data enables, in addition to how applications can capture and utilise much of this data.

The increasing availability, frequency and volume of data requires new ways to create insights to drive decision making and business outcomes.

Applications are a key enabler to the Digital Enterprise and drive business success. Applications are critical in front end customer engagement, delivering new products and services or creating new customer's experience through personalization. Applications are also critical to your operations, HR or finance and help you operate effectively and efficiently.

Business agility sits in the technology core

The ability of a business to respond to new demands in the marketplace and industry disruptions is enabled through the organisations underling IT technologies.

Organisations are driving IT modernization to improve their technology core. There is a shift to the cloud, collaboration applications to SaaS – and access through multiple devices. IT modernisation is essential to driving broader change in a business, it can remove inefficiencies and waste, but it is also enabling future innovation.

Competitive advantage is created through teams and people

An effective workplace design provides a platform for teams to collaborate, co-create and innovate

To maintain competitiveness, develop the abilities to design and launch new products and services, attract the right people and talent, businesses are innovating their internal ways of working, collaborating and the workplace itself including:

Workplace approaches both physical and virtual
Agile processes including the ability to experiment and learn
Technology enabled workplace environments
Sustainability in products and services as well as the business operations
New employee capabilities and digital skills
State of the art collaboration tools and technologies

Security protects corporate value creation

A security breach could have a significant impact on corporate value creation

Whilst managing the Industry Disruption competitive landscape and technology advancements organisations are still having to manage transition from legacy technology.

Enterprise risk is evolving rapidly and increasing in complexity. Innovative solutions and new technologies present new security challenges, critically your business must operate in a secure way ensuring customers data and privacy, this ensures Customer information is not stolen and compromised, Business systems that are attacked are not held for ransom, and Operational devices targeted in distributed denial of service (DDoS) attacks are effectively eliminated.