DXC Connected Bank-as-a-service is a complete, scalable, digital banking solution enabling improved customer engagement and rapid launch of new products and services.
Solution Overview
To help improve the way financial service organisations operate, DXC Technology has created its ‘DXC Connected Bank-as-a-Service’ cloud-based service offering. This complete retail and commercial, scalable banking solution will help transform the way banks and building societies do business.
- Understand your customers better – view a customer’s entire transaction history and the products and services they have, in one place
- Service your customers better – present to the customer all the information you or they need to make informed financial decisions
- Service your customers anywhere – provide customers with the same information, no matter the channel they use to engage with you
- Accelerate time to value – enable new product features and launch new customer-focused products and services quicker
- Understand your ‘next best action’ – use AI capabilities to improve customer engagement and suggest best possible recommendations
- Reduce your technical debt – by moving to a modern platform
Depending on your business needs, we can provide solely the DXC Connected Bank-as-a-Service solution, or offer it as a full or partial ITO (IT Outsourcing) or BPO (Business Process Outsourcing) offering. You can also benefit from flexible pricing by using an OPEX model to fund the roll-out.
Key Features
- Pre-built Solution – built on a Microsoft Dynamics 365 platform, in collaboration with Temenos and Veripark and available on Azure
- Fully scalable – to meet the needs of all sizes of financial service organisation
- Manages all CX and UX interactions – both B2B and B2C
- Includes Core System of Record – either on-premise or in the cloud, as part of a managed end-to-end solution
- Common platform – for servicing customers across all device types
- AI capabilities – Software-as-a-Service solution, which makes use of Azure AI and Machine Learning capabilities throughout
- Rapid deployment – as little as 3 months for a new product or service offering or up and running in under 12 months for full ITO or BPO, with all delivery and channel options supported
- Complements existing plans – continue to manage your existing IT estate, while executing a controlled migration to new
- Extends to incorporate DXC Cards & Payment platform – a fully managed service
