There’s nothing like a well-run business: productive employees, smooth operations, satisfied customers. We make workplaces run better.
No matter where the work gets done, the technology has to run. Otherwise, employees don’t produce, and the business doesn’t progress.
Our service desks are staffed by trained and skilled agents, so incidents are resolved quickly and your employees stay productive.
At DXC Technology, we can help you reduce overall costs to support users. At the same time, you can provide a better support experience that maintains high first-contact resolution, user satisfaction and service levels.
- Consumer-like user experiences that make helpful, online assistance easy to access and use
- Operational insight from data analytics that provide metrics for continuous improvement
- Best practices that ensure users actually accept and adopt new technologies and processes
Our self-service portal provides easy-to-use assistance, available anytime from any user device. Our service desks are staffed by trained and skilled agents, so incidents are resolved quickly and your employees stay productive. We provide global support in 56 languages and offer a wide range of service levels and service options.
As a global leader in workplace support, DXC knows how to manage IT requests and incidents; it also integrates our service with notable service management tools such as ServiceNow.